CUSTOMER LIAISON OFFICER (ELECTRICITY)

CUSTOMER LIAISON OFFICER (ELECTRICITY)

ISF021497

VAC No: ISF22/13

Salary

R204 275.65- R240 859.88 p.a. (C3)

Qualifications/ Requirements

  Grade 10 and 3 years relevant experience or

  Grade  12  and  1  year  relevant  experience  in  customer  focused environment

  Relevant Diploma in Marketing, Sales, PR, Communications. Qualification in  Management will be an added advantage

  Computer literacy (EXCEL, Word, PowerPoint)

  Experience in dealing with a diversity of customers and excellent problem solving and communications skills in both English and isiZulu

  .

Key Performance Areas

  Efficiently and effectively handle customer complaints, customer relationships, enquiries and queries

  Respond to correspondence in the form letters, emails, faxes, telephone calls etc.

  Prepare monthly and quarterly customer complaints reports for management review

  Conduct customer satisfaction surveys

  Maintain customer complaints database for following up and reference

  Communicate  Council’s  business  priorities  and  explain  policies  and procedures. 

CHIEF TECHNICIAN (TRAFFIC SIGNALS)

CHIEF TECHNICIAN (TRAFFIC SIGNALS)

ISF021698

VAC No: ISF23/13

Salary

R268 106.90 – R297 536.82 p.a. (D1) (plus 10% scarce skills allowance subject to certain conditions)

Qualifications/ Requirements

  National Diploma in Civil Engineering (S4)

  At least 3 years post Diploma experience in Electrical Engineering (Traffic Signals) of which  1 year should be at a Management level

  Registration  as  a  Professional  Engineer  with  ECSA  will  be  an  added advantage

  A valid Code EB driver’s licence

Key Performance Areas

  Manage the planning and control of Traffic signals and Telephones

  Optimize performance of the department through the development of sound relationship with internal and external clients

  Interpretation  of  development  requirements  against  the  capacity  and capability of the department to accomplish immediate, short and longer term service delivery objectives

WORKSHOP FOREMAN (3 POSTS)

WORKSHOP FOREMAN (3 POSTS)

CSP040179

VAC No: ISF30/13

Salary

R204 275.57 – R240 859.88 p.a. (C3)

Qualifications/ Requirements

  Trade tested Artisan Mechanic

  3  years  relevant  post  qualification  experience  including  heavy  plant  as well as 1 year supervisory experience

  Valid code C driver’s licence with a valid PDP

  .

Key Performance Areas

  Provision of guidelines and instructions to subordinates

  Planning,  scheduling  and  implementation  of  work  programmes  and procedures

  Co-ordination  and  control  of  the  City  Fleet’s  repairs  and  Servicing  section, including the monitoring and stock control of spare parts, monitoring of testing of  heavy  duty  plant  post work sequences and the checking of components, parts and materials prior to commencing specific work sequences

The successful candidate will report to the Fleet Manager: Maintenance.

S/he must be prepared to work overtime if required.